Digital Workforce celebrated its expanding operations and gathered the whole team to Helsinki for an international kick-off event on Wednesday 30^th of August. The day consisted of sharing experiences, best practices and customer stories. The team also discussed its ambitions for the future and welcomed those who recently joined the company. Over the day, some themes repeatedly came up – Why were these issues so important and what does our team stand for?

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Robot as a service – Why do we so fiercely believe in this concept?

Digital Workforce is the first and only company offering software robotics as a cloud-based turn-key service​​. Our recurring services have been refined and packaged in a way that allows our customers to implement RPA as efficiently as possible. Turn-key RPA is cost-efficient, easy to use and fast to set up, the service is also flexible to gradually growing needs. We are excited to offer these services because of their proved effectiveness, as expressed by our own people at the event. Our belief in the concept is also backed up by our software vendor Blue Prism, that opened the day by recognizing Digital Workforce as the benchmark setting company in their network of partners, and most importantly, by direct customer feedback.

Creating strong partnerships – How does cooperation relate to success?

We recognize that the key to success lies in creating strong partnerships with our customers. The customer is the one that best understands their own needs and processes – this knowledge in combination with Digital Workforce’s expertize in RPA is the basis for creating scalable results. It’s important that communication works both ways and that the parties trust each other and feel like they are working towards a common goal. DWF’s role here is to provide the customer organization with the tools and the guidance necessary to reach their goals. At the international kick-off cooperation and effective knowledge-sharing were underlined as the most important success factors in several customer cases.

Empowering our customers – What is the role of DWF as a RPA service provider?

Our customers are happy when they can relate their success to us – when we are able to serve their strategical goals and enable them to focus on their core business. Happy customers mean good business – also for us. And as for our team of experts, it became apparent in the discussions, that being able to solve our customer’s problems and create measurable results is what motivates them as individuals. This is what we are all here for, we want to be the pioneers that drive the evolution of business. Our team shares the common desire to stand on the cutting edge of the new era, this also means staying innovative and constantly developing new capabilities based on recognized customer needs.  

Check out bellow some photos from the event. For more images of Digital Workforce #futureofwork -tribe in action visit our Instagram​ or Facebook​!