Team Manager for Global Delivery (Łódź)
Lead to deliver automation excellence globally — empower growth, collaborate across borders, and shape our consulting future.
Digital Workforce Services is a leader in business automation and technology solutions. Its Outsmart platform and services, including Enterprise AI Agent solutions, empower organizations to transform knowledge work, reduce costs, accelerate digitalization, enhance customer experiences, and strengthen their competitive edge.
Over 200 large international organizations rely on the company’s services to drive transformation through automation. Digital Workforce has expertise in automating healthcare and financial sectors, enhancing the productivity of healthcare and financial professionals. Founded in 2015, Digital Workforce employs over 200 business automation specialists across the US, UK & Ireland, and Northern and Central Europe. The company is listed on the Nasdaq First North Growth Market Finland.
Join our team, where your passion for building connections fuels our collective success. Currently we are looking for:
Team Manager for Global Delivery in Łódź
In this role, you will have the opportunity to work with an experienced team of analysts and developers. Your focus will be on coordination, portfolio and project management, process development, and technical implementations. You will mainly manage relationships with many stakeholders, both on customers' side as well as internally. But we do not stop there; you will continue to develop yourself according to the company and your needs. To succeed you need to have strong interest in people management as you will manage a team of 10+ colleagues.
As a Team Manager, you will:
Lead and support your direct reports — analysts and developers — from both a technical and managerial perspective
Drive programme, portfolio, and project management, ensuring alignment, clear communication, and successful delivery across teams and customers
Collaborate closely with cross-functional departments to ensure high-quality deliverables
Manage resource planning, capacity forecasting, and project reporting
Lead stakeholder management and maintain strong collaboration across internal teams and customer organizations
You might be the person we are looking for if you have:
Previous experience in managing or leading people, with the ability to support, mentor, and develop team members
Strong programme management skills and a proven ability to build trust and ensure excellent delivery
Strong communication and cross-team collaboration skills
Experience working in a technical environment, ideally with RPA technologies, and a strong interest in Agentic AI
Very good working knowledge of English
A structured and proactive way of working, enabling you to manage priorities, support decision-making, and drive progress
A genuine interest in continuous improvement, modern technologies, and developing process excellence
What we offer:
A meaningful leadership role within our consulting stream
The opportunity to directly shape our consulting services
A supportive, growth-oriented environment where your ideas and leadership matter
A dynamic, international company with cutting-edge automation expertise
Colleagues who are passionate about collaboration, innovation, and learning
We do not offer relocation or visa sponsorship for this role. To apply, you must already live in Poland, ideally close to Łódź (it is a hybrid role with at least 1 day per week in the office).
👉🏼 Apply with your CV or a link to your LinkedIn profile by 31st of May. We will start interviewing as soon as the potential candidates are identified.
- Teams
- Customer Operations
- Locations
- Lodz
- Remote status
- Hybrid
Lodz
Work Culture
Our team is driven by a mission to discover ways to improve work quality and business productivity, providing quick and measurable results. We work with minimum bureaucracy and embrace independent and teamwork skills. Together, as a team, we have outlined our company values, which are reflected in everything we do: a learning mindset, Passion for customer success, Integrity in all relationships, and Caring for each other.
Our way of working is agile, fast, and transparent. The start-up-minded team is open to new ideas and values everyone’s opinions. Our corporate culture is ambitious, hardworking, easygoing, and fun, and we appreciate out-of-box thinking and a can-do attitude.
About Digital Workforce
Digital Workforce Services Plc (Nasdaq First North: DWF) is a leader in business automation and technology solutions.
We combine automation, AI and human expertise to simplify complex processes, improve outcomes, and create measurable impact across industries.
Trusted by 200+ enterprise customers.
Our vision: Transforming Work – Beyond Productivity.