Do you want to help companies automate their routine tasks and free people's time and energy for more meaningful tasks? Are you interested in joining a growth company, developing yourself, and learning more about the newest technologies in the field of Intelligent Automation? Then we suggest you continue reading!

Let’s start with introductions.

Digital Workforce is a rapidly growing globally operating Intelligent Automation (IA) service company. Our mission is to improve knowledge work and business productivity by leaving dull routines to digital workers and freeing up humans to more creative and meaningful tasks. Overall, we are now a team of 240 industry-leading experts situated across Central and Northern Europe, the UK, and the US!

Because we operate in the booming IA industry and engage in continuous product development, we work in a fast-paced environment and value all team members' proactive involvement. At the core of everything we do is a learning mindset, which reflects our will to continually grow both as a company and on an individual level.

And now a bit more about the position we are currently hoping to fill at our office in Lodz, Poland as

RPA Maintenance Specialist

RPA Maintenance Specialists work in Run Management team. This service primarily involves maintenance of customers' robotic environments with a specific focus on process-level issues. This means you will respond to tickets registered in our ticketing system, ensure smooth operation of our customers' processes, cooperate with other teams and departments, and partake in internal initiatives.

We feel you are a match if you are passionate about automation and have a deep-diving troubleshooting mindset. As your job will involve regular interactions with our customers, you have previous experience in customer service in a similar role and have a proactive attitude towards problem solving. Digital Workforce cooperates with customers around the world, to succeed in your role you need to feel confident speaking and writing in English.

It is an added value if you have worked previously with RPA automation technology (ideally UiPath and/or Blue Prism) and have some previous experience in advanced VBA or programming.

RPA Maintenance Specialists should have readiness for working on a 24/7 schedule (40 hours per week)

What we offer:

• Super interesting working environment, you will work on daily basis with colleagues and customers from different countries
• Great, fun team of true professionals who support each other. The success of the project is based on team collaboration!
• Growing company committed to learning and involving all team members; come and grow with us!
• Encouraging attitude towards learning mindset and self-development. We offer bootcamps and training sessions to develop our employees expertise.

To apply, please send us your CV and motivation letter. We are filling the position as soon as we find the right person so apply as soon as possible!

Please note, we do not offer immigration support for this role, so to be considered for this position you need to be eligible to work in EU.